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About Us

About Us

The beginning

The beginning of a ‘Perfect’ journey…

Committed to offering ‘Perfect Solutions’ to its valued customers, Perfect Business Solutions Services (PBSS) was established as a limited liability company in the year 2002 at a time when the IT industry was experiencing a plethora of challenges.

Backed by world renowned brands and expertise, from its very inception, PBSS possessed the necessary wherewithal to offer an inclusive range of information technology solutions to a wide cross section of small, medium and large scale business enterprises operating in Sri Lanka and overseas, enabling the Company to earn a solid reputation as the ‘preferred technology partner’ of its customers.

With an extensive product portfolio of time tested, internationally acclaimed Sage & SAP B1solutions, the Company has since emerged as the leader in the industry with an array of both custom-made and internationally acclaimed technology products and services, thus living up to its ethos of offering ‘Perfect Solutions’ to its customers.

The Company firmly believes that a ‘complete solution’ encompasses many facets other than offering ‘a suitable product’. This is the reason why our dedicated team of ‘certified consultants’ and support maintenance teams ensure that all our products are implemented, tested, and maintained in an accurate and timely manner, thereby providing our valued customers with robust, efficient, sustained and complete solutions, affording them complete ‘peace of mind’.

PBSS Group

AN EVOLUTION OF SOLUTIONS

Since venturing into the Sri Lankan IT landscape, the company has made giant strides in transforming businesses, boosting productivity and enhancing value of enterprises and organizations. Its ever-expanding product and customer portfolio has seen the Company grow and diversify into many exciting industry segments, whilst helping its customers to transform their businesses by leaps and bounds.

Today, the PBSS Group of Companies consists of:

  • Perfect Business Solution Services (Pvt) Ltd – Head Office in Sri Lanka
  • Perfect Business Solution International – UAE
  • P. B.S Services – Maldives

and offers its services to a diverse clientele spread across the globe, including the Maldives, UAE and the USA through a fully-fledged branch network.

Backed by a passionate team of professionals, PBSS is geared to provide a comprehensive support service to diverse business organisations in managing their data by converting them into useful information for analytical and decision making purposes.

PBSS highlights

  • PBSS is the Super Platinum Partner for South Asia for Sage Evolution ERP
  • PBSS is a SAP Business One Partner for Sri Lanka
  • PBSS is the partner for Sage 50 & Sage One Accounting Systems in Sri Lanka & UAE
  • PBSS is the partner for Quick Books Accounting Solutions in Sri Lanka & Maldives
  • PBSS is an ISO 9001 2008 certified company
Team PBSS

PBSS Team

The PBSS family consists of multiple teams, with expertise to cater to the multifaceted needs of our discerning customers.

Business Solution Team

Provides ERP Solutions with world leading brands – SAP Business One & Sage Evolution

Accounting Team

Delivers simple accounting solutions for small to medium size organizations with Sage 50 Sage One QuickBooks

HRM/Payroll Team

Delivers simple to high-end HRM/Payroll solutions to business entities with Perfect PAY/HRM

Network & Hardware Solution Team

Purpose of this team Is to provide ONE solution under the same company

Perfect Care Support Team

Support arm of PBSS takes up day to day support calls under CRM monitoring

Development and R&D Team

Development and R&D Division acts as a ‘support team’ to other departments for customizations. In addition vertical solutions such as Advanced Job Costing, Service Manager & Workshop Management, Fleet Management, School Management etc are developed by the team

Business Solutions Division

The primary focus of this division is to understand, map, train and deliver superior business solutions to its clientele to successfully overcome complex business and technology challenges.

The Business Solutions Division comprises the following teams.

ERP Team

Delivers solutions in collaboration with world-leading ERPs – SAP Business One ERP and Sage Evolution ERP

Accounting Team

Delivers simple accounting solutions for small to medium size organizations

HRM/Payroll Team

Delivers simple to high-end HRM/Payroll solutions to business entities

Development and R&D Division

The Development and R&D Division acts as a ‘support team’ to other departments, providing their assistance, insights and other forms of value additions to enhance the quality and functionally of the Company’s products and services. These include:

  • Assistance relating to ‘customization requirements’
  • Assistance relating to ‘bridging requirements’ of 3rd party products of the clients
  • Assistance relating to ‘industry specific solutions’ for customer segments such as Schools, Hospitals etc
  • Assistance in developing ‘new products’ for specific functions/industries

Helping your business to remain on top by ‘organising’ your information…

Our Partnerships & Solutions

Our Partnerships & Solutions

The PBSS Group of Companies have partnered with the world’s leading technology service providers, including Fortune 500 Companies to offer its customers superior, scalable and cost effective software solutions.

SAP

The number ONE ERP Solutions Company in the world with over 40 years of experience, serving over 296,000 customers worldwide. SAP is present in more than 190 countries

Sage

The number ONE Business Solutions Company in the world with over 30 years of experience, catering to a customer base that exceeds 6 million customers worldwide. Sage has a rich repertoire of over 100 world-class products and 26,500 partners the world over.

Our Solution Capabilities

PBSS presently offer its solutions covering the following areas:

  • SAP Business One ERP– Number ONE ERP in the market, serving over 45,000 customers and 800,000 users
  • Sage Evolution ERP –The most cost effective ERP solution in the market with over 40 modules to choose from
  • Sage 50 (formally known as Peachtree) – The most user-friendly and cost effective accounting solution
  • Quick Books – The most popular and user-friendly accounting solution
  • Sage One – Online browser based accounting solution on subscription basis
Perfect Care

Perfect Care

Driven by an obsession to make every customer a satisfied customer, the Company has embraced a culture of affording pride of place to its discerning customers and have termed this effort, ‘Perfect Care’. Our team of dedicated service personnel have hence joined hands to provide a ‘star class’ after sales service to all our customers, offering them day-to-day support service as well as prompt maintenance under two special service packages: Gold package and Silver package.

What’s more, all support functions are constantly monitored by a dedicated Customer Relations Manager (CRM) who ensures effective coordination, facilitation and follow up with a view to delivering the highest standards of after sales service to our customers.

Certifications and Awards

Our crowning glory

The Company’s unparalleled commitment to delivering products and services of the highest quality has been justly rewarded by many local and international bodies over the years, who have bestowed PBSS with many prestigious national and international awards.

Quality Certifications

PBSS is an ISO 9001:2008 certified company and hence all our operations are aligned with the recommended standards stipulated under the ISO certification process.

Our Awards

National Business Excellence Awards (NBEA)

  • 2015 – PBSS won double accolades at the “National Business Excellence Awards 2015” as the Best ICT & SMB Company in Sri Lanka in 2015
  • 2014 – PBSS won Runner up Awards in both ICT Sector and SMB Sector
  • 2013 – PBSS won Merit Awards in both ICT Sector and SMB Sector

CNCI Achiever’s Awards

  • 2015 – Awarded as the Best ICT Company in the Service Sector
  • 2014 – Bestowed ‘Silver Award’ in the ‘service category’
  • 2013 – Won the ‘Merit Award’ in the ‘service category’

Entrepreneur Awards

  • 2016 – Mr. Madura Gamanayake , Founder/Chairman of the PBSS Group of Companies was awarded the Gold Award -Medium Category/ Service Sector in Western Province & Silver Award – National level Medium category.
  • 2015 – Mr. Madura Gamanayake won Bronze Award in the Western province and National Level Medium Category

Awards from SAGE

      • PBSS is among the top ten business partners with Sage Evolution ERP for consecutive 03 years (2014/2015/2016)
Partnerships

Revolutionary Partnerships to bring you world class ERP Solutions

SAP

SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on the market capitalization, SAP is the world’s third largest independent software manufacturer.  SAP is headquartered in Walldorf, Baden-Württemberg, Germany, with regional offices in 130 countries.

SAP has a 43-year rich history of innovative growth as a true industry leader and at present, listed in stock exchanges, including the Frankfurt Exchange and NYSE. SAP has approximately 300,000 customers in 190 countries with nearly 77,000 employees.

SAGE

Sage gives businesses around the world the information, insights and tools they need to succeed today

PBSS maintains an active and inventive partnership with Sage, known for offering one of the largest selections of scalable, integrated enterprise resource planning (ERP) software solutions. Sage combines social, mobile and real-time technology to put live information at your fingertips, so you can make fast, informed decisions.

Sage is the number ONE global IT solution company possessing over 30 years of experience in the IT industry. Sage caters to more than 6 million customers worldwide and carries in its portfolio a rich spread of over 100 products. Sage has reached out to a global clientele with its partner channel of 26,500 members strewn across the world with its head office in UK and other offices in the USA, South Africa, Singapore, Malaysia, UAE etc

However, despite their global reach they have built their success on understanding and meeting the needs of customers in their local markets. Therefore, the majority of their products and services are developed and supported locally. This ensures that they provide a choice of high quality products and services, which are relevant to their customers, use the most appropriate technology and are supported by local experts.

CAREERS

OUR NETWORK

Sri Lanka – Office and R&D Centre
No. 36 C Bagathalle Road, Colombo – 0300 Sri Lanka
Tel: +94 115 555970 / +94 115 555 979
Fax: +94 112 055688
Email: sales@perfectbss.com

UAE – Dubai
P.O.Box 19165, 211, Abdulla Bin Fahad Building,
N0.4, Damascus Street, Al Ghusasis – 2, Dubai
Hotline: +971 42583396
Email: juliet@perfectbss.com, channa@perfectbss.com

Maldives
G Rozary View, Second Floor,
Husnuheena Magu, K Male, Maldives
Hotline: +96 076 83234 / +96 0765 0957
Email: kalhara@perfectbss.com

USA
No. 6501, Pilgrims Cove,
Derwood MD, 20855
Hotline: 34 773800997,
Fax: 301 841 7863
Email: usa@perfectbss.com

OUR VISION

OUR VISION

To become the Number 1, Business Software Solutions provider in Sri Lanka and the Middle East by becoming a strategic enabler to our customers’ business infrastructure.

OUR MISSION

OUR MISSION

To deliver the best customer experience by providing the highest quality consultancy, first class service and support, flexible customization capabilities and reliable technologies, thus enabling customers to stay at the ‘competitive edge’ of their businesses.

OUR GOALS

OUR GOALS

      • Provide comprehensive IT solutions to our customers that earn their trust and confidence.
      • Maintain the highest quality in practices and procedures of service delivery and support, project management, and quality assurance.
      • Ensure professional and ethical business conduct during all client interactions by mapping our expertise and skills with customer business demands.
      • Continuously invest in our personnel to keep developing their skills and abilities

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