The Importance of Human Resource Management Solution

The success and growth of any organization depend on how well its employees are managed and treated. That’s why most organizations are trying out different solutions to enhance their employee management and experience strategies. This is where the HRM solution truly comes into the process. Using HRM solutions, employee management becomes less about repetitive actions, which can be automated, and more about delivering an excellent experience that will keep employees motivated and happy. Every aspect of your HR operations, from onboarding to offboarding, can be done from a centralized location with a proper HRIS. It takes care of all the administrative work related to the HRIS so that you can take your employees. So, let’s take a closer look at the importance of a human resource management solution (HRMS) for your organization.

employees cheering in an office setup

1) Inspires your workforce

With self-service portals, HRM solutions empower your workforce to track and manage their tasks. Your employees can mark their attendance, apply for leave, request claims, view their attendance details, and more. Furthermore, employees can do most of this on the go using the Employee self-service. This gives your employees greater self-sufficiency and reduces their dependence on the HR department. The added benefit is that this transparent process shows the trust your organization has in its employees.

2) Simplifies administrative work

When HR processes are done by manually, the administrative burden on your HR department expands. This means more hours spent on administrative tasks rather than other strategic initiatives to improve workforce management. Using HRM Solutions, these tasks can be automated. For example, HRM Solution digitizes the paperwork associated with onboarding and allows your new hires to complete all the paperwork online. Also, attendance and leave for payroll processing can be automated. Overall, HRM Solutions can help to automate the most essential tasks easier for you and your employees.

3) Centralizes your essential data

Employee data management is a crucial task for the HR department. Losing track of this data can lead to several issues with payroll and compliance. It will also contribute to lower employee satisfaction if data associated with their career performance or HR tasks are mismanaged. With HRM solutions, information for onboarding, attendance, time off, payroll, performance, and more can be stored in a single, centralized database. This data can be accessed only by those with the required permissions, which ensures data security, employee privacy, and audit readiness.

4) Improves people management

HRM solutions transform how employees are managed in your organization by offering them an expedient and personalized working experience. The people analytics feature that is common in most HRM solution, programs provides key understandings that help you to manage your employees better. For example, this feature can give you a listing of the employee turnover rate of each department in your organization and the underlying reasons behind any fluctuations in this system of measurement. Likewise, training gaps can be identified by analyzing performance management data, which then allows you to organize more meaningful learning courses for your employees. Not only does this improve the productivity of your organization, but you’ll also be able to retain employees easier when they see that you are taking their needs into account.

 5) Conserving valuable time

HRM solutions digitalize and simplify regular tasks. For example, leave requests placed by employees with a push of a button can also be edited by HOD within seconds. Organizations can expect a 20% -25% reduction in HR administration time when they move to Employee self-service. With HRM solutions, you don’t have to spend time answering questions that employees can easily access on their own. Instead of shuffling through digital or paper files for inquiries like ‘can I have a copy of my last four payslips?’ or ‘how many personal leaves do I have?’, you can devote your time to strategic HR tasks such as aligning the workforce with long-term business goals.

By automating everyday HR processes, HRM solutions take employee management to the next level. However, it’s important to choose the right HRM solution that is reliable for your organizational needs.

With Perfect People, our HRM solution, every module has been designed to help organizations manage their HR processes effectively and engage their employees. Every single HR process, from onboarding to offboarding, can be simplified with Perfect People.

Thushara Medagedara

The Benefits of a Modern ERP in & after a Time of Crisis

In today’s rapidly changing world, businesses must constantly adapt to stay competitive. One way to do this is by implementing a modern ERP system, which can bring numerous benefits such as increased efficiency, improved communication, and better decision-making. Many leading organizations have already realized the benefits of a modern ERP and have moved away from using multiple applications for different purposes. Instead, they have opted for a comprehensive solution like SAP ERP that streamlines their business practices and sets an example for sustainable operations.

Man with globe in hand

Have we identified the importance of having ONE single system?

Having isolated applications to serve different purposes within an organization does not provide integrated information and due to the output of one system becoming input to another, there could be manual interventions that challenge the efficiency and accuracy of the data flow.

In the modern world, it is essential to have a single integrated solution with the required modules to serve the fast, accurate, real-time information supply required for the operational management and senior management to take short-term and long-term decisions.

 ERP is – One Integrated Solution

World-leading ERP systems like SAP, have identified this need and provide one integrated ERP solution which connects crucial business processes such as finance, supply chain management, after-sales support, Inventory & procurement, and Pipeline Management with CRM (lead generation) into a single information system. ERP is a sensible solution in terms of managing collaborative applications thereby making life easy for the personnel in different layers of the organization.

The ERP implementations within a company or a group of companies will structure, harmonize, and streamline practices and communications within departments and SBUs. A task or an action is no longer isolated in a single silo but has an immediate impact on the related business processes of an organization.

In addition to assisting internal and external transactions and exchanges, an ERP solution will offer the benefits of increasing your company’s productivity and help make decisions based on data, analytics, and AI.

 The importance of having a System was emphasized during the COVID Pandemic

Since the beginning of 2020, the Covid pandemic was prevalent in Sri Lanka; the global pandemic severely affected the world’s economies, impacting several key industries across the globe. The pandemic and the post-pandemic crisis – ‘The New Normal’ crushed all areas of the economy by causing major disruptions in supply chains, imports/ exports and tourism- increasing transaction volumes on e-Commerce platforms and stagnation or decline in other distribution channels. Work-from-home and hybrid working models were introduced globally and companies had to adapt to remote working processes and methodologies to sustain. These practices have now created a pressing need for ‘real-time data’ to enable the best decision-making practices in spite of a totally disrupted environment- presenting challenges in productivity for both employers and employees working remotely.

Importance of having a system during pandemic

Quarantine, restrictions on movement, and border closures followed by shortages in the supply of fuel and other basic necessities have severely disrupted supply chains and distribution channels hindering the world’s transactions. Geographical areas were rapidly isolated, and industries that sourced supplies mainly from the Asian region such as China were immediately suspended resulting in shortages of raw materials, stock, and empty shelves at the supermarkets.

Companies came under pressure to put forth sustainable plans in place and make difficult decisions; to curb excessive labor and product lines. Strategic decisions that required a lot of thought, needed to be implemented almost daily to adapt to the changes and challenges faced. The pressure on the businesses didn’t cease there, immediately having to prepare for the next day and foresee the days to come.

Adapting Quickly to Change to Ensure Business Continuity

It is often in a crisis that problems emerge or become a serious concern for continuity. These problems are, in many cases, related to IT systems because these systems are old or obsolete, or because they do not adapt well to rapidly changing challenging situations. Sri Lankan economy has been hit with multiple crises in the recent past, one after the other and the number of crumbling businesses that weren’t progressive in their thinking are now struggling to keep up.

The recent pandemic, which by far is the worst has demonstrated an important point: the ability to be able to adapt quickly to increasingly fast developments and complex challenges. Businesses must be able to adjust quickly, and it is those that adjust the fastest, that will survive.

This problem is more apparent with businesses that have obsolete systems or the ones that do not have an ERP system in place and are juggling with a number of independent systems and technologies that work in isolated silos. These systems are often homemade that have gone through multiple customizations and they don’t resonate with each other. They require multiple repetitive entries. For these businesses, swiftly adapting to change is a difficult task and sometimes it is warfare to accept and change ‘age-old’ ways of doing things. In many cases, these businesses depend on unqualified in-house technical resources to make these systems evolve and fail.

The benefits of a globally recognized modern ERP

Implementing a well-sought-after system that talks to the realities of any market trend or situation is certainly an important, essential strategic investment to ensure the sustainability of a growth-focused business.

benefits of modern ERP

An ERP allows you to:

  • Prevents having information stored in several isolated systems which makes it difficult to identify the right source of information as these systems don’t talk to each other.
  • Have the luxury of accessing quality information fast
  • Swift implementations of process changes in information systems
  • avoid maintaining multiple interfaces between multiple systems.
  • Sticking to best business practices with a global ERP.
  • Improve the company’s ability to make optimal decisions.
  • Reduces repetitive work otherwise done without a systems.

The void of having such a system, or having a poorly adapted one, is a ‘risk’ you cannot disregard as it is crucial to know how to measure this risk. In a stable or consistent environment, the risk may be accepted or tolerable, but in a crisis, many have been forced to rethink their strategies and pay more attention to their current systems.

Tough decisions are made to analyze the current systems and if they are able to adapt swiftly to the rapidly changing market conditions & opening more opportunities for implementing a globally recognized modern ERP system in order to overcome the challenges and drive the business towards a sustainable growth while increasing productivity, profitability and delivering more benefits along the way.

Nadina Dahanayake

Cloud ERP Growth in the Middle-East

Cloud ERP in UAE market

Cloud ERP solutions are gaining popularity in all developed markets, with many companies adopting well-known systems like SAP for improved business processes and visibility. The UAE stands out as the most significant market for Cloud ERP among developed economies.  

The current growth is mainly on the Cloud ERP solutions and Cloud ERP systems are becoming superior to on-premises ERPs for several important reasons. 

Cloud ERP: Driving Growth in UAE’s ERP Market

Accessibility from anywhere, nearly always online, less resource requirement for maintenance and upgrades. In the long run, cloud ERP solutions may offer cost savings and better performance.  

Market in Enterprise Resource Planning in the UAE, quite evidently in Dubai which is one of the largest commercial hubs in the world has experienced a similar growth in the medium and large-scale enterprises that would go for ERP implementations. 

According to UAE research analysis, the ERP industry in the UAE is expected to grow at a Compound Annual Growth Rate of more than 13% between 2017 & 2023. The country’s ERP industry has expanded rapidly in recent years, owing to an increase in SMEs and expanding government programs including UAE Vision 2021 and Smart Dubai. Such initiatives are projected to expand in industrial sectors such as manufacturing and BFSI (Banking, Financial Services, and Insurance) and to maintain their market dominance in the UAE ERP market.

Tushara Feldano

Why Some Companies Struggle During ERP Implementations

Nowadays having a proper system in place is a critical requirement. A company cannot survive with the growth over the years without a software which can assist companies with proper analytical information. But when it comes to ERP implementations, it has noticed there are certain companies struggle in bringing the project live. Shall we concentrate on what are the challenges faced by the companies during the implementation of a system?

Lack of senior/top management involvement

  • An ERP investment is a considerable value and getting the maximum return for the value need to be supported by the top management. You don’t need to invest lot of your time as it is understood the difficult with your busy schedules. But getting frequent updates (at least weekly), Participate for the steering committee meetings, involve in the critical decision related to the project,
  • Let you be the mentor for them who will encourage
  • Also, you need to provide your plans and vision for the next 5 years for the implementation team at the beginning of the project so that they will plan the mapping in line with it
  • Approve the required budget on time ex: Hardware or Cloud investment
  • Show your interest so that your team will automatically understand the importance of the investment where they will start contributing

Absence of Accurate Master Files during the required timelines

  • Many companies who are into ERP implementations are having this issue
  • This can be overcome easily with the dedication of the teams and the best way is to distribute the master file preparation into most familiar teams ex: Inventory Master by the Procurement and Stores Team, Chart of Accounts by the Finance Team, Supplier Master by the Procurement and Finance Team, Customer Master by the Sales and Finance team
  • When preparing the masters, the teams should concentrate on the reports they need to have ex: what are the filters required, what are the groupings required
  • Cleansing needs to be done before the finalization ex: Remove the duplications, Remove the unnecessary masters
  • Providing the master files ON TIME is also important as delays may cause project dragging

Absence of Accurate Opening Balances on time

  • ERP implementations take place with a planned cutoff date and as of the date opening balances need to be provided
  • Opening Balances include Customer, Supplier, Inventory, Trial Balance, Banks, WIP, etc
  • It is very important that the opening balances are in line with the provided masters
  • Also, there are common issues like Debtors Balances do not tally with the Debtors Control Account, Inventory individual balances total do not tally with Inventory Control Accounts, Supplier balances do not tally with Supplier Control Account, etc. These issues need to be sorted out by the finance team before providing the opening balances
  • If you have backlogs in Bank Reconciliations, these need to be completed before providing the opening balances
  • If there are issues in the inventories of the current system, the best option is to go for an Inventory Count. This way you will at least have the correct quantities in the new ERP System but be mindful that there could be issues in having the Per Unit costs on the inventories
  • With regard to the in-progress Projects/Jobs, you need to discuss with the Software Partner on how to proceed. Either you can have one common account for the in-progress projects and whatever the new projects coming in will be considered as new Job Cards or have Job Cards even for in progress Jobs

All the users not participating for the project activates

  • ERP implementation requires the users to participate for the activates. But the company operations need to run too.
  • The company management has to arrange timing schedules for the staff members to release them from day to day activities/operations to attend the project activities
  • This is specifically applicable for the Requirement gathering, UAT, Trainings etc
  • Is the users miss important session this may lead to gaps in the implementation Ex: if one user do not participate for the requirement gathering, his/her area might be missed and this gap will be reflected during the live run where no adjustments could be accommodated

Hardware and Infrastructure not available on time

  • It is important to facilitate the hardware and infrastructure environment for the project implementation work Ex: Server/Cloud, Internet, Network, SMS Gateway, Payment Gateway, etc
  • These may cause delays in the project timelines and make sure they are in line with the plan

Negative mindset

  • More than any of the above this is the commonly experienced challenge in most of the implementations
  • The management team of the company should make sure to give your team the right mindset as this will definitely affect the project progress
  • When a new system comes in there is a tendency for a negative approach by certain users which will spoil the whole team effort
  • Therefore makes sure you always talk to them, have pocket meetings, encourage them, appreciate them in their hard work, inspire them, etc

Not Flexible

  • Your investment on a system because you want to get the assistance form it in the future
  • Therefore do not let the users ask for the activities to conduct in the same way they do it now. Then what’s the point in going for a new system
  • Advise them to come with an open mind and embrace the changes as the well-known branded ERP systems are set up with the best practices in the world proven as effective and productive. Ask them to adapt to the system instead of expecting the same what they do now.
Anjana Wijesinghe
CEO – PBSS Group
anjana@perfectbss.com

What need to be considered in selecting an ERP Solution

If you are a company that has grown over the years it is high time to have a proper system in place. What are the indicators or factors to be considered deciding the time has come to have an ERP system.

Well the majority of the companies in Sri Lanka are falling into the category of SMEs (Small and Medium Enterprises and this means the companies who are in the middle layer of the company pyramid.

You may have started your business years ago with few employees and if you have grown into a company where you feel the current accounting system do not provide the support required for future planning it is high time to go for an ERP.

When it comes to accounting software’s they are lacking with analytics which will help your business by analyzing the data you have. These analytics are required when it comes to planning and decision making. Ex:

  • Last 5 years sales by the areas
  • Last 6 months most sold top 10 items
  • Most profitable products of the company
  • Most profitable customers of the company
  • The average number of days to dispatch a sales order
  • What is the wastage values in manufacturing for the last 6 months?
  • Debtors cycle from invoice to collection

Also, the trend now is to set your KPIs (Key Performance Indicators) for each critical area of the business. Ex:

  • No of Days to collect a payment
  • No of days to carry out a quality check of a manufacturing Order
  • Net Profit Ratio

If your operations are grown into a scale where a basic accounting system cannot support the decision-making process, then it is the time you have to look for an ERP system.

With the current competitive environment, it is very important that you need to be on par with your competitor as you might lose the edge otherwise.

When it comes to ERP Software, how would you choose what is the most suitable ERP solution for your company? There are areas you need to consider before looking for an ERP.

What are your unique industry requirements and look for an ERP solution which can fulfill these requirements?

Ex: You may be in an industry where there are MUST HAVE features like LOT Tracking, Expiry Date Tracking, WIP Tracking, Wastage Tracking, Serial Number Tracking, Production Planning, Import Costing, Bar Code Printing, etc

Discuss with the key stakeholders of the company and understand the current pain points they have If you need specific vertical solutions, look for an ERP system or a Partner for ERP Systems who has those solutions under their wings

Construction Vertical, Advanced Job Costing, Service Manager or Workshop Management, Institute or School Management System, etc

Can the solution support the growth of your company for the next 10-15 years because ERP solutions are for lifetime?

Does the ERP system support the volume handling

Is the ERP system is capable in integrating with 3rd party solutions such as POS (Point of Sales) solutions, Sales Force Automation (SFA) Solutions, Bank Integrations, Payment integrations, SMS Gateway integrations, etc

What is the investment range of the solution and can you afford

What is the time period it takes to implement the system and can you accommodate that time?

Who are the Partner and the track record of them in implementing similar systems

The reputation of the ERP brand in the world

Anjana Wijesinghe
CEO – PBSS Group
anjana@perfectbss.com

The Top Four Benefits of Enterprise Resource Planning (ERP) Software

Are you looking to implement enterprise resource planning (ERP) software in your organization? ERP software provides many benefits to organizations and to busy managers. Here’s an overview of what it offers.

1. Improved Productivity

Using ERP software can cut down on the time it takes to do tasks and finish projects. The end result? It improves productivity. ERP software automates redundant processes. As a result, employees’ time is freed up to turn their attention to other important tasks and activities.

Your team will also be able to finish their work more easily. ERP systems are designed for ease of use.

The productivity benefits can outweigh the costs, especially when you’re thinking about remaining competitive. ERP software can represent a significant investment. But if your competition invests in it and your organization doesn’t, they may gain in productivity while you fall behind.

2. Increase Efficiencies

ERP software virtually does away with repetitive processes. It significantly decreases the amount of information that needs to be entered manually.

An ERP system will streamline processes related to your business. It facilitates the collection of data, making it both more efficient and easier. This is true no matter what business sector your company is in.

3. Cost Savings

ERP solutions decrease both operations and administrative costs, because they provide a central source of accurate information in real time.

With this information, you can manage operations more systematically and proactively. You can avoid delays and production or shipping disruptions. Bottlenecks in production are avoided, as well. As a result, users can come to decisions backed by data more rapidly.

Ultimately, cost savings will enhance your return on investment (ROI), assuming revenues continue and the right ERP solution has been chosen for your needs.

4. Streamlined Processes

Operations tend to increase in complexity as manufacturing companies expand. Complexity can cause bottlenecks, loss of productivity and even delays in accurate information. All are crucial to processes working as they should.

Software used in manufacturing automates operations across departments, generating correct information in real time to everyone accessing the solution.

ERP solutions are an aid to navigating complex processes, stopping any data re-entry that is occurring, and benefiting productions departments, delivery departments, and facilitating order completion.

ERP software is a beneficial solution to manufacturing businesses. To learn more about ERP software, contact us on 0115555970.

SAP Business One & SAP Analytics Cloud Combined for First Class Insights

Paving your way to the intelligent enterprise

SAP Analytics Cloud is one simple cloud solution connecting your people, information, and ideas to enable fast and confident decision making.

Machine learning technology and embedded artificial intelligence help you to discover deep insights, simplify access to critical information, and empower informed decision making for all.

Visualize true insights

SAP Analytics Cloud enables analysts to create dynamic visual stories based on your key business areas with trusted data that is managed by IT.

Make better decisions by interacting with visualizations, drilling down for more detailed information, and answering business questions on the fly.

Your sourced data, simplified

SAP Analytics Cloud seamlessly integrates with your data and planning solutions to simplify your analytics landscape. Connect to data from multiple different sources and visually analyze your information to see the full picture of your business and make better-informed decisions.

Reveal the real story of what drives your business

Automatically gain insight from any level of detail with augmented analytics features powered by artificial intelligence and machine learning technology.  Accelerate growth by automatically discovering the key influencers of past results to simulate future scenarios and predict outcomes.

Impact of Information Technology on Human Resource Management

Nowadays, entrepreneurs with business acumen have acknowledged the power of information technology (IT) tools for reaching business targets. It not only helps achieve the business goals but also optimizes the work processes.

Human Resource Management (HRM) includes activities such as recruiting, training, developing and rewarding people in the organization. HRM must aim at achieving competitiveness in the field of HR by providing constant educational and training programs for the personal and professional development of the employees of the organization.

It has been conventionally proved that Information and Communication Technology (ICT), such as the Internet, mobile communication, new media, and such in HR can greatly contribute to the fulfillment of personnel policies of the organization. Technological advancement can have a huge impact on the HR department of an organization. It allows the company to improve its internal processes, core competencies, relevant markets and organizational structure as a whole.

Human Resource must mainly be focused on the strategic objectives of the organization. These strategies must be led to incorporate an IT strategic plan for the organization. These are activities related to any development in the technological systems of the entity, such as product design (research and development) and IT systems.

Technology development is an important activity for the innovation process within the business, and may include acquired knowledge. In the context, all activities may have some technical content, and results in greater technological advancement.

Information Technology may have a greater impact on organizations that exist in a dynamic environment. This will lead to greater efficiency and effectiveness of the Human Resources.  Hence, utilizing IT application for database management and advances recruitment system will increase the efficiency of the business.

Construction: Booming with SAP Business ByDesign

As we already know Construction industry is booming over again these days. Its major contribution factor is technology. Resource usage is the critical concern of construction industry. Without having proper resource usage you cannot make effective project management within the agreed scope.

Common goal of the construction company is delivering the project on time within the budget. Not only that I’m pretty sure you need to track the process and manage the inventory & resource. By having access for real time information of a project is you expecting as a project manager. As a No 1 leading solution partner, PBSS recommend you to go with SAP Business ByDeisgn for best transparency of your projects.

SAP Business ByDesign help you to manage your projects from end to end. PBSS Team is here to tell you how to work together within your project team. Assume if you are a project manager then PBSS team will show you how plan & structure the projects the way you want with the instant access tools. BOM, BOQ with all estimated expenses and revenues can be enter in SAP ByDesign System. Project budget or estimation can be done phase wise as well as task wise for both expenses and revenue.

You will get interactive and graphical views of your projects. SAP ByDesign supports all standard graphic representations of projects. You have instant access to a variety of tools including Gantt charts, work breakdown structures, and network diagrams.

You can allocate team members to the projects. Staff availability can be checked in the calendar before allocation of the staff. “Show Availability” is the advanced feature of the SAP ByDesign which you can maintain the commitments of a particular employee.

SAP ByDesign  will directly allow you to process purchasing process for your required materials from the external suppliers in project. PBSS Team can guide you to do to this advance feature if you with us.

Project management is tightly integrated with your operational and financial areas in SAP Business ByDesign.

Project Process can be started from CRM process in SAP ByDesign. PBSS Team will show you entire transaction process starting from CRM process with project management in the demo.

Hence Team PBSS will guild you regarding Mobile apps available for time and expense recording, Time Recording and project monitoring, Project to Go and Project Cockpit.

SAP Business ByDesign provides you with reliable and accurate data relating to project progress and deviations. So Please Contact us if you are a construction company.

Anjalika Alahakoon
HOD- Sales & Marketing
Mobile – +94 773 972 805
anjalika@perfectbss.com
Dilini Gunarathne
Assistant Project Manager – Cloud ERP
dilini@perfectbss.com

How SAP Business ByDesign can assist your Procurement

These days without a proper procurement system most of the companies fail to continue their exiting process. So as a solution provider we called the procurement system as “bells and whistles”. However Team PBSS is ready to show you how to simplify the procurement process without any failures.

Most of the manual task can be automated if you have a world best cloud ERP solution which SAP Business Bydesign in your company with the adapting new challengers. Automated procurement process will help you to smooth the day today process of your company. Save your time and cost will be great advantage to you.

SAP Bydesign enable you to sourcing to make easy for negotiations. Sourcing you can use request for quotation (RFQ) and contract management processes. Price negotiation will effect to minimize massive expenses to your company. Through the SAP ByDesign you can enhance to manage multiple supplier contracts in your company.

Team PBSS can guide you for streamline your company’s purchasing activities and provide buyers with real-time information, so you can negotiate better prices by using SAP Business ByDesign Solution.

You don’t need to keep manual paper-based purchase requisition, purchase orders. When you automate it can be send via emails. SAP ByDesign provides complete transparency into the business and you can easily locate purchase orders and manage multiple supplier contracts.

Let’s say if you are a manufacturing company or project management company or online shopping business then definitely you have to call to PBSS Team to smooth your procurement process.

Anjalika Alahakoon
HOD- Sales & Marketing
Mobile – +94 773 972 805
anjalika@perfectbss.com

Overview of Customer Relationship Management in SAP Business ByDesign

Nowadays business are fully integrate with the CRM process. It is very important to that all of us want know about the heart feeling of the customer. As well as to track marketing to sales process in a single system.

In the sense now think about us as a service provider, PBSS Team satisfy the customer by providing better solutions for their burning problems related to ERP systems. I am sure you are interested about how to do in the ERP system. SAP business ByDesign has a CRM module which covers end to end process in the one solution. The SAP Business ByDesign solution helps you exploit the right opportunities and maximize customer satisfaction.

1. Target Group Management

Let’s assume your staff want to manage information about markets, customers and competitors. ByD system facilitate to select target customers with the various sections.

2. Campaign Management

By using campaign you can create activities for customer. You can record responses. As a frank service provider in the market, PBSS is here to help you to tell how to monitor your campaign through your single ERP solution.

3. Lead Management

You can create leads on the basis of phone calls or campaign responses. classify them according to a particular interest, and qualify them as cold, warm, or hot.

4. Opportunity Management

This helps to manage the process of closing sales and allows to get a comprehensive view of an opportunity. Starting from the initial phase of creating an opportunity to managing opportunity related activities, you can be maintain and track.

5. Sales Quote & Order Management

Finally you can do the automated order creation in the ByD system. PBSS team is here to tell how to do in the system.

In addition to that followings also can be done in the SAP ByDesign System

  • Simulate pipeline & take quick decisions
  • Email campaigning with multi languages
  • Competitor analysis

I am pretty sure you are interest to go with us. Let’s start to reach us via email or call.

Write to us or call us to the following contacts

Anjalika Alahakoon
HOD- Sales & Marketing
Mobile – +94 773 972 805
anjalika@perfectbss.com
Shirmila Gunasighe
Pre Sales Specialist- Cloud ERP
Mobile – +94 779 729 883
shirmila@perfectbss.com

Intercompany Processes in SAP Business ByDesign

Are you a Group of company seeking an ERP system?

As a group company you might have difficulties in checking the visibility of the relationships between the buying & affiliated selling company.

Team PBSS would like to handle your intercompany transactions. SAP Business ByDesign enable the intercompany transactions to fulfill your group company transactions.

These processes support transactions affecting more than one company in a group of partner companies. The system automatically posts clearings between the companies identifying the receivables or payables that arise between the companies.

Intercompany transactions is a huge challenge when using normal ERP systems. But SAP ByDesign is a product which simplify your day today processes.

Let’s assume requesting company sends a PO to the selling company. After releasing the PO in the buying company, a sales order is generated in the supplying company without any manual posting. PBSS ByD Team is willing to discuss you regarding intercompany transactions.

As the supplier invoice is created automatically by the customer invoice, no manual data entry for the supplier is needed.

This takes out the hassles of the Accounts or Finance Department to reconcile intercompany control account. Also you can consolidate any no of companies in the single data base.

SAP business ByDesign system enable intercompany project transaction as well. As a solution provider PBSS consultant are ready to tell how to do project time and expenses.

PBSS is here to help specially for Group Company to minimize the data entry effort.

Anjalika Alahakoon
HOD- Sales & Marketing
Mobile – +94 773 972 805
anjalika@perfectbss.com
Dilini Gunarathne
Assistant Project Manager – Cloud ERP
dilini@perfectbss.com

Challenges faced by companies and the support of software

The majority of the large to medium business enterprises has by now shifted from the era of mere Accounting software to a world of the ERPs. Not even a single organization would comment that the pre era was better and every firm has comprehended that an ERP could benefit the business management process immensely. Today, we see a trend that even small organizations are entering the league either with a cost effective international ERP or with a locally developed software solution. Whatever the choice of the organization, the key objective of the enterprise is to streamline the daily operations of the organization so that business is conducted smoothly and right information is available at the right time to take timely and quality decisions and thereby actions.

In this document, six critical challenges faced by a business organization mainly today are discussed and then, as to how a superior quality international software can handle the same on behalf of the organization will be reviewed. The important factor is that these are the same challenges any business goes through even under NORMAL conditions but today they have the same need much more deeper in the NEW NORMAL since organizations have to first ensure their base business in the short term.

Five key Challenges faced by organizations deeply today

  1. Turnover has reached the saturated levels and there is no any more room to increase the sales in the existing market with existing products
  2. Diminishing Gross Margins due to cut throat competition and finding no way to increase the same
  3. Ever rising general overheads and management information is not properly organized to critically review the same periodically and take necessary actions
  4. Long overdue debts and a high potential of doubtful debts becoming bad debts
  5. Stock keeping units are held for a long time due to wrong forecasts and unsellable conditions which have a serious impact on the bottom line

Support of a Software to address the above challenges

  1. If a company wants to get more from the existing market with existing products, a company needs to dive in to many aspects of sales information in real time depending on the type of the industry they are in. It could be Customer wise sales, area wise sales, region wise sales, customer wise product category wise sales, customer group wise sales, customer wise and region wise product group wise or SKU wise sales and many more such other permutations and combinations to understand the actual market realities. This need can be well served only by a strong Sales Management module of a business software which has quick analytical capabilities. This is also common for businesses with long sales cycles to analyze not only sales numbers but also analyze sales leads patterns with the support of a CRM module.
  1. Gross margin is the key on your sales numbers since that gives you the return to the organization. Your markup decision is key in order to make the right Sales with right Gross Profit. In a large scale item list, there can be items whose margins can be increased without having any impact to the sales volume or sales operation cost. Also, you may find these opportunities differently in various regions to have better margins in a non-regulated industry. True, all this information can be generated in to an excel sheet as a report even from a good Accounting software coupled with inventory management and item wise sales management. However, the challenge for the companies today is the availability of this information in real times as and when they want in the meeting rooms. Only a proven ERP can handle this challenge with required analytics like quick reports, dash boards and KPIs.
  1. Cost control is the buzz word in the current sphere and whoever who is engaged in this exercise becomes the unpopular person in the organization. Yet, it has to be done by somebody and it is a dire need of the day since it has a direct impact to the net bottom line of the organization. The challenge is how you can do the same collaboratively without directly targeting official cash streams of employees. In this domain, an ERP can introduce many systematic controls prior to cost commitments by the employees which will have an approval process in the system. Further, many deep analytical information can provide real time insights in to the very productive cost control aspects.
  1. Overdue and Doubtful debts are straining cash flow management of the organizations while Bad debts are killing the businesses. In the best interest of the business or as an industry practice, organizations have to offer credit to customers sometimes without any guarantee or above the guarantee level which is a critical risk taken by businesses today. Follow up is the name of the game when you want to control credit especially in a homogeneous products market. Not the Monthly or weekly but the daily or twice a day follow up of overdue and doubtful debts are a critical exercise in this process. In order to better manage the overall credit, one needs to follow up even the regular ones before they become overdue. For this exercise, an operational Finance or a Sales Administration team has a tedious task to play with real time solid information and analytics to work with sales teams, directly customers and superiors of the organizations to collect such debtors outstanding before late.
  1. Excess investments in to stocks is a crime committed by an organization like challenge no. 3 since it is solely done by the organizational decision making process. Challenge no. 1, 2 and 4 can be understandable to some extent since they are to be done in the market with customers. However, when it comes to inventory for sales purpose, the purchase decision is taken by the organization based on the available information at the time of placing the order. There are many aspects of inventories to be looked at when placing a new order to bring down the new stocks for sale. For eg, Current stock level, Pending orders of the items, Lead time of the Items, Recent Sellable Returns not yet GRNed, Last 6 six months sales averages, next three to four months sales forecasts (which is a risk factor again), Company’s stock holding policy, Special issues or delays of the supplier, Company’s Re Order Level, the availability of complementary and substitutable items in the range, slow moving inventory of the items, Recent special sales volumes happened due to a special campaign, specially confirmed orders from customers and so on and so forth. So, Procurement Manager or Officer has to go through a serious thought process to prepare a new order for each item especially if they are different in nature, sourced from different suppliers, nations etc. What if an organization can process this decision making process for the order through a business software with a lot of analytical information to support the decision subsequently. Further, even the existing slow moving and non-moving stocks can be well analyzed through past sales behaviors in terms of sales persons, customers, regions, bundled selling schemes etc. so that a better option can be selected and pursued to clear the old stocks which is otherwise a strain on the working capital of the organization. The above analysis can also be well done with the support of a high powered business software.

The above mentioned Five key challenges for any business organization under NORMAL or NEW NORMAL context have to be well managed through a high level analytically capable business management software like SAP Business One and SAP Business By Design for Medium sized enterprises and SAP Business One Starter Version for startup and small businesses which offer the companies not only a simple ERP but a platform of world’s best practices together with many other options of the digitization journey such as mobile technologies, cloud technologies, Analytics, Database technologies, IoT, Big Data, Machine Learning etc.

If you are a startup, small or medium sized organization, invest and grow not only with Global products and suppliers to conduct the business but invest in a fully Integrated Global Business Management Software platform so that your growth is ensured with the world’s best management techniques.

Ajith Perera
COO – PBSS Group
ajith@perfectbss.com

Definition of artificial intelligence

AI is the ability of a machine to display human-like capabilities such as reasoning, learning, planning and creativity.
AI enables technical systems to perceive their environment, deal with what they perceive, solve problems and act to achieve a specific goal. The computer receives data – already prepared or gathered through its own sensors such as a camera – processes it and responds.
AI systems are capable of adapting their behaviour to a certain degree by analysing the effects of previous actions and working autonomously.

Why is AI important?

Some AI technologies have been around for more than 50 years, but advances in computing power, the availability of enormous quantities of data and new algorithms have led to major AI breakthroughs in recent years.
Artificial intelligence is seen as central to the digital transformation of society and it has become an EU priority.
Future applications are expected to bring about enormous changes, but AI is already present in our everyday lives.

Types of AI

  • Software: virtual assistants, image analysis software, search engines, speech and face recognition systems
  • “Embodied” AI: robots, autonomous cars, drones, Internet of Things AI in everyday life

Below are some AI applications that you may not realise are AI-powered:

Online shopping and advertising

Artificial intelligence is widely used to provide personalised recommendations to people, based for example on their previous searches and purchases or other online behaviour. AI is hugely important in commerce: optimising products, planning inventory, logistics etc.

Web search

Search engines learn from the vast input of data, provided by their users to provide relevant search results.
Digital personal assistants
Smartphones use AI to provide services that are as relevant and personalised as possible. Virtual assistants answering questions, providing recommendations and helping organise daily routines have become ubiquitous.

Machine translations

Language translation software, either based on written or spoken text, relies on artificial intelligence to provide and improve translations. This also applies to functions such as automated subtitling.
Smart homes, cities and infrastructure
Smart thermostats learn from our behaviour to save energy, while developers of smart cities hope to regulate traffic to improve connectivity and reduce traffic jams.

Cars

While self-driving vehicles are not yet standard, cars already use AI-powered safety functions. The EU has for example helped to fund VI-DAS, automated sensors that detect possible dangerous situations and accidents.
Navigation is largely AI-powered.

Cybersecurity

AI systems can help recognise and fight cyberattacks and other cyber threats based on the continuous input of data, recognising patterns and backtracking the attacks.

Top 5 Advantages of SAP Business ByDesign for your business

Fast, Affordable, Cloud-Based SaaS

Fast, Affordable, Cloud-Based SaaS The cloud-based SaaS model eliminates the need to manage IT data center and extends all-inclusive support and maintenance. This helps SMEs get up and running quickly without exceeding the budget by scrapping out IT investment and capital outlay. SAP offers a fixed price deployment and a predictable monthly subscription fee that covers ongoing maintenance, helping SMEs manage the cost of ownership.

Adaptable and Scalable

Adaptable and Scalable SAP Business ByDesign supports SMEs right from their small beginnings and adapts quickly as they grow. It takes care of incorporating additional legal entities locally, regionally, and internationally. It enables modifying configurations and personalization of the users’ interfaces and dashboards, reports, and forms as per their roles and preferences. The SAP Business ByDesign studio also allows SMEs to extend their system’s capabilities by building and adding cloud-based applications or customizable additional functionality.

Insight-Driven Platform

Insight-Driven Platform Business ByDesign’s embedded analytics and performance metrics deliver real-time information and provides a 360-degree view of the business for the stakeholders to take critical decisions on time. The reports can be delivered to the users via intuitive role-based personalized dashboards, ad hoc reporting options, and analytics embedded in transaction screens.

Enhanced Sales, Better Customer Service

Enhanced Sales, Better Customer Service The account and activity management functionality ensure comprehensive visibility into all aspects of the sales cycle. This empowers the sales representatives and managers to handle sales leads and opportunity pipelines, identify cross-selling and up-selling opportunities, verify product availability, provide quotes, and process sales orders efficiently. The centralized access to critical information also enables the sales team to handle the interactions with customers and prospects. When the company representatives have free access to the necessary data from multiple sources like sales, shipping, and finance, they can resolve customer issues effectively and ensure a positive customer experience.

Better Employee Productivity

Better Employee Productivity SAP Business ByDesign works on iPhones, iPads, Blackberries, without any additional charges. This ensures better staff productivity, even when they are away from the desk. With the internet-enabled mobile phones, employees can access their accounts and contacts, view opportunities, check product availability, and process sales orders.

Cloud 101: A beginner’s guide to cloud computing technology

What is cloud computing? Simply put, cloud computing is the delivery of applications, platforms, data storage, operating systems, and other computing resources over the Internet instead of over on-premise infrastructure.

With cloud, companies don’t need to make large upfront investments in hardware or IT staff. Instead, they can subscribe to the computing resources they need, access them almost instantly, and only pay for what they use.

Benefits of cloud computing

Elasticity

 Scale up or down quickly to meet fluctuating workload requirements

Affordability

Only pay for what you use, and minimize hardware and IT costs

Availability 

Get 24/7 cloud system access from anywhere, on any device

Security 

Improve compliance, protect data, and mitigate risk with continuous security updates

Innovation 

Rapidly adopt new technologies to innovate faster while simplifying IT’s role

Agility 

Set-up and react quickly to changing market conditions and business needs

Types of cloud computing services

Cloud computing is divided into three main service categories: SaaS, PaaS, and IaaS. Some providers combine these services – and others offer them independent of each other.

What is SaaS?

With SaaS (software-as-a-service), software is hosted on a remote server and customers can access it anytime, anywhere, from a Web browser or API. The SaaS provider takes care of backups, maintenance, and updates.

What is PaaS?

Platform-as-a-service (PaaS) is a cloud-based, application development environment that provides developers with everything they need to build and deploy apps. With PaaS, developers can choose the features and cloud services they want on a subscription or pay-per-use basis.

What is IaaS?

Infrastructure-as-a-service (IaaS) lets companies “rent” computing resources such as servers, networks, storage, and operating systems on a pay-per-use basis. The infrastructure scales – and customers don’t have to invest in the hardware.

IaaS vs. PaaS vs. SaaS

Compare SaaS, PaaS, and IaaS and find out what you can expect from each “as-a-service” model. Most companies now use a mix of the three – and the lines between them can sometimes blur.

Challenges with COVID-19 for your business. How to overcome those. How PBSS can be a help

As the novel coronavirus outbreak impacts every aspect of people’s lives, normal business activities of enterprises have been unprecedentedly impacted. Meanwhile, the threat of the virus spreads, what will have changed in the way we think and behave, and how will that affect the way we design, communicate, build and run the experiences that people need and want?

The answers to these questions will be revealed in the ways people and businesses react and find innovative ways to rise above these challenging times.

Challenges on Operations

01. Business process functions across most industries are severely disrupted due to the immense pressure of the pandemic crisis. From small, medium to large enterprises must reassess and restructure to face difficulties for employees to commute to work resulting in the inability to produce or serve customers.

02. Organizations must respond rapidly to maintain continuity and to de-risk their operations to serve their businesses now, and in the future.

As your business solution partner PBSS has introduced Work from home solutions, mark attendance via mobile from anywhere, Cloud hosting with IaaS, accounting, ERP solutions and other Industry and functional vertical options through SaaS where employees can involve in business operations from home.

Challenges on Commerce

01. While Direct-to-Consumer and B2B organizations scramble to meet immediate and emergency needs, the Coronavirus pandemic has activated a new wave of commerce innovation.

02. New buying behaviors are forming that are likely to remain after the crisis has passed – and this presents opportunities. Those who viewed digital commerce as a secondary channel, now need to reprioritize their business with a digital commerce focus. For example, retailers are rallying to provide “contactless” delivery and curb-side pick-up services for consumers.

Here are few ways we would help you to streamline challenges you are facing related to commerce in your business,

01. E-commerce Platform – PBSS does integrate to your web site and to the backend ERP where the information updated in real time.

02. New delivery mobile applications can be implemented by PBSS

03. Online implementation methodology has been introduced due to the COVID Outbreak.

Challenges on Customers

01. Organizations need to give attention on trying to connect with their customers during these times. They can create their organization’s personality and emotional intelligence to create a stronger bond with their customers.

02. The impact of the coronavirus outbreak requires companies to move at an unprecedented speed and that means re-evaluating how to contact centers are leveraged, how employees deliver relevant customer experiences, where they work, and how digital channels can be used to support the increase in contact center volume.

03. PBSS can develop mobile apps where you can directly connect with your customers. During and after the lock down, to keep us close to each other, get information from the ground, and take simple actions to support each other.

Challenges on Supply chain

Now more than ever, the supply chain is critical. Companies need to supply goods and services quickly, safely and securely—especially to those at risk of infection or who are working at the frontline of the medical response, such as hospitals and medical institutes developing COVID-19 tests and treatments.

While meeting this unprecedented demand, companies have a responsibility to protect the health and welfare of their employees, their supply chain workers, and the wider communities they operate in, while maintaining the required flow of products and materials.

In this regard, PBSS has introduced the “Work from Home” for some of the staff on rotation basis even after the restart of offices.

Challenges on Experience

01. The global COVID-19 pandemic has forever changed our experiences―as customers, employees, citizens, humans―and our attitudes and behaviors are changing as a result. Once the immediate threat of the virus has passed, what will have changed in the way we think and behave, and how will that affect the way we design, communicate, build and run the experiences that people need and want?

02. It will be necessary to conduct few warm up sessions for the employees to bring them back into the usual office life environment.

In this light, PBSS can help you in terms of reorganizing the work pattern of the organization between the “Work from Home” and “Work from Office” estimating and providing the technology gap of your organization to do so successfully.

Challenges on Leadership

01. The greatest immediate impact of the COVID-19 outbreak is on people. Organizations are focused on caring for their workforces while rapidly managing the shift to new patterns of work.

02. At this critical time, leaders must see through these changes in ways that gain and maintain the trust of their people. That trust depends on leaders demonstrating their care for individuals as well as the wider workforce and community.

03. It means sharing a clear plan and transparently showing how decisions are made. And it requires leadership teams who can proactively respond rather than react, anticipating their people’s changing needs.

04. This is particularly important in Public Service organizations, where leadership needs to calm markets and reassure citizens, businesses, government employees, and community stakeholders.

There is no time of our living history that all the above challenges have appeared in front of us together. We at PBSS are all geared to support our business partners never than before in almost all the aspects of technology.

Remote Working and What needs to be done immediately

How certain companies were not ready for remote working?

  • They do not have a single experience of remote working and therefore did not know how to do this
  • They do not have the remote platform-tools
  • They did not have the mindset that remote working is possible
  • Lack of IT knowledge and no proper IT company to guide them
  • Did not see the remote working as an investment
  • Did not have any idea about the costing of remote working and expected it was very expensive (which is not the case)
  • Advises were taken from Non-IT companies
  • Did not select the correct IT platform
  • Not ready for long-term investments
  • Negative mindset to change

What need to be done immediately to address the COVID-19 after effects

  • See how you can use Remote Platform for your office
  • Look for a proper Remote Working Platform Infrastructure
  • Brainstorm new opportunities with the current condition
  • Have brainstorming sessions with your teams to come with new ideas
  • Speak to a service provider who can assist you with their expertise
  • When it comes to software’s, look for cloud-hosted solutions or SaaS basis

What are the benefits of Remote working even after this Pandemic?

  • Cost savings of remote working  Ex: Saving on Overhead costs (Electricity, Water, AC, Staff welfare, Maintenance etc)
  • Personal benefits to the staff members with remote workingex: Staff members can stay with their families, Staff can cut down their personal travelling expenses, The time of travelling will be saved, they are not tired, pollution in the environment will be reduced,  maintenance cost of their vehicles will be reduced, expenses on clothing could be reduced etc

Tips for working from home

  • Build a Permanent Work Space
  • Set Real Working Hours
  • Discover Your High Productivity Periods
  • Make To-Do Lists
  • Proper follow-ups with a tool

How we can be a help?

  • Share our expertise knowledge on Remote Working Platforms

SAP Business One – It Is More Affordable Than You Think

If your business is considering SAP Business One as an ERP solution or simply investigating what is on the market, we’re sure you will ask yourself this question. To answer accurately, there are several factors that need to be considered with some of them listed below.

  • How many users will be required?
  • Is there a single or multi-site set-up?
  • Cloud or on-premise deployment?
  • What modules or functional areas will you be using?
  • Single or multi-country set-up?
  • Single or multi-warehouse?
  • What level of customization is required?
  • Will users require additional SAP Business One mobile apps?

If you’d like to learn more about the cost of SAP Business One, please contact us on sales@perfectbss.com

The Cost of NOT Purchasing a HRIS System

As HR professionals we know that having a Human Resource Information System (HRIS) or also referred to as a HR Management System (HRMS), has a myriad of advantages and if implemented correctly, this HR technology platform allow for the most beautiful streamlining of processes.  This includes taking out any manual steps that can sometimes lead to a single point of failure in any process. You understand the value, but how do you justify to senior leadership the value of implementing a HR technology system? My recommendation as a consultant is to always start by demonstrating the positive impact of creating a more efficient and effective HR function and how that affects the bottom line.

cost saving reasons to purchase a HRIS Now you might be wondering; how do you justify the cost to the executive team? Have you ever thought about what is the cost of not implementing a HRIS system?

4 Cost-Saving Reasons to Purchase a HRIS:

1. Access to Company Data

Many companies are still tracking their employee data on manual spreadsheets.  This data can range from applicant tracking data, turnover metrics, to vacation accrual balances.  I have even seen instances where data is kept on spreadsheets which are stored on the HR leader’s desktop computer.  What happens if the HR leader is not at work one day?  How do you get that data?  Is this really the most secure way to house your employee and company data?

2. Accuracy of Company Data

Think of the financial implications to the company if an employee’s vacation accrual is keyed incorrectly; and this employee is overpaid when they leave the company.  The company has now incurred a loss, making a negative financial impact on the bottom line – all due to data that was manually keyed incorrectly.

3. Improved Risk Control

In today’s regulatory environment, companies must ensure they are doing everything they can to limit their risk and comply with the regulations.  The penalties and fines associated with non-compliance can be staggering.

4. Time Management

Benefits administration can be one of the most time consuming tasks for HR departments.  Some of the processes include enrolling new hires into the benefits plans, facilitating open enrollment for all company employees annually, and handling employee status changes throughout the year if they have a qualifying event. If you are doing all of these processes manually, unfortunately, there are many opportunities for errors.

A HR Management System allows a business to streamline the administration of employee benefits by removing the manual tasks.  With ESS (employee self-service), employees can electronically enroll in benefit plans and if your workforce is large enough many carriers will establish electronic feeds from your HRIS to their electronic system.  With ESS employees can log into the system to monitor and update their coverage, and even add or drop dependents throughout the year (if applicable). A self-service system allows benefits to be administered with less manpower than a manual system.

The value added by a HRIS system enables HR departments to spend less time on administrative tasks and more time on strategic initiatives.  With the ability to capture data from the new system to create leadership training programs, succession plans, and HR metrics, now your HR function can move to the next level within your organization to achieve greater results.

The Importance of Good Payroll to your Business

Payroll is fundamental to all organizations and good payroll management is vital as it affects every aspect of an organization, from its reputation and perceived financial stability to the morale of its employees. The payroll department is not only responsible for paying the employee it also plays a vital role in protecting the company’s reputation by ensuring compliance with legislation. To see payroll as simply a processing function is a mistake and one that can lead to a failure to recognize the importance of good payroll and the enormous effect it has on a business.

Where the payroll is the responsibility of HR it is important to understand how critical its impact can be on the wellbeing and attitudes of employees.  If payroll is late, inaccurate or both, employees can start to question the financial integrity of the company, which can ultimately lead to under performance through lack of perceived job security and a ‘couldn’t care less’ attitude.  Payroll should always be paid in a timely manner to keep employee morale high and, given that employees form the base of all organizations, the importance of a reliable and accurate payroll cannot be overstated.

As payroll is a key driver for every employee, HR can build engagement through recognition. Building a culture of recognition and appreciation will help keep your employees engaged. They will work harder and stay longer with employers that demonstrate appreciation for their work.  When it comes to payroll, actions speak louder than words, and a salary increase or bonus can boost employee performance, which translates to a positive effect on your organization.

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